A to Z Investigations

Biography
Lead Investigators

Robert Michael Callahan "Mike"

With over 26 years of dedicated service for the Federal Bureau of Investigation, Mike comes with a plethora of expertise and experience in investigative work. Over the years he developed an impeccable reputation as a true professional with a commitment to integrity in all situations. As a hostage negotiator, he honed his intuitive skills and developed an ability to manage stressful environments. As a narcotics agent he learned the art of managing dangerous and challenging circumstances requiring creative strategies to complex problems. Mike walks seamlessly between the rough streets and the boardroom innately relating to all walks of life. His skills are polished and effective inspiring those around him to raise their standards. A highly respected career as an FBI agent has given Mike an extensive network of professional and personal associates in the Birmingham area giving him a distinct advantage.

1973 Graduated Birmingham-Southern College

1976 Graduated University of Alabama Law School
Admitted to Alabama Bar Association
Attorney for the Legal Aid Society

1977 2003 FBI Special Agent
Stationed in Kansas City, New York City, Glencoe & Birmingham
Expertise in the following fields:
Interviewing and Interrogation, Organized Crime, Profiling,
Hostage Negotiator, Narcotics Task Force, Jewelry and Auto Theft,
Credit Card Fraud, Identity Theft, Property Crimes, Legal Advising.
Served as Police Instructor, Relief Supervisor and Team Supervisor.

Received Numerous Accolades including

1979 Outstanding Agent, Kansas City, FBI

1984 Incentive Award, NYC, FBI

1992 Outstanding Agent, Birmingham, FBI

1993 Outstanding Agent, Birmingham, FBI

1994 Outstanding Drug Investigation in the Southeastern United States

2000 Most Outstanding Case, International Narcotics Investigators Association

2003 Crime Fighting Accomplishment Award, Property Crimes Recovery Investigators of Alabama

2004 Appreciation, Southern Jewelry Association

2003 Founded A to Z Confidential Investigators, Inc. Serving as President

Don Isaacs

For more than 30 years Don Isaacs was a member of the Mountain Brook Police Department. During that time, he gained a wealth of experience as a detective with specialized training in the fields of photography, interviewing, narcotics, property crimes and evidence collecting. His reach went far beyond Mountain Brook as he became avidly involved in multiple task forces with the FBI and other law enforcement agencies. He is known for his direct, no nonsense approach to his work. His efforts were acknowledged by the FBI, DEA and other agencies who benefited from his involvement.

1971-2003	Mountain Brook Police Department Birmingham Police Academy Patrol Officer
1976	Promoted to Detective
1988-1990	Member of the Over the Mountain Task Force
1990	Mountain Brook Police Officer of the Year
1991	Member of the FBI Violent Crimes Task Force
1991-1993	Promoted to Patrol Sergeant
1993-2003	Promoted to Detective Sergeant
1999-2002	FBI Property Crimes Task Force
2001	Mountain Brook Police Officer of the Year
2003	Co-Founder of A to Z Investigations Serving as Vice President

Dennis Norton

Highly organized, take charge professional with more than (12) years of military training and experience and more than (10) years of construction experience. Strong problem solving and decision making skills with the ability to develop and implement effective action plans. Demonstrated experience in the coordination of large monetary projects. Commitment to detail in doing the job right the first time in completing all projects with integrity. Excellent communication and presentation skills. A team leader, providing motivation and training by example. Proficiency with Windows and Microsoft Office Programs.

Formal Education

2001-2003	Webster University Master of Arts in Computer Resources and Information Management San Antonio, Texas
1996-2000	East Carolina University Bachelor of Science in Criminal Justice; Minor in Aerospace Studies - Summa Cum Laude Greenville, North Carolina
1992-1996	Osbourn Park High School Advanced Diploma Manassas, Virginia
Experience
Oct 2007 - Present	A to Z Confidential Investigations - Investigator, Security and Threat Assessment, Data and Research Analyst - responsible for writing/editing reports, presenting security awareness information, conducting site surveys, interacting with clients and vendors, and assisting in business transactions.
Aug 2003 - Sept 2007	United States Air Force (USAF) Assistant Professor of Aerospace Studies - Voluntarily Separated from the Air Force (29 Sept) with the rank of Captain - Honorable Discharge - instructed approximately 100 college students on various subjects integral to the completion of the commissioning program; supervised two non-commissioned administrative officers; acting Commander of Detachment for four months.
Oct 2002 - Aug 2003	USAF Intelligence - responsible for research and acquisition of military intelligence; Director, Producer, and Editor - responsible for writing scripts, overseeing production, and editing safety and instructional videos for the Air Force.
Sept 2001 - Oct 2002	USAF Network Engineer - Air Intelligence Agency. Obtained a Top Secret Security Clearance (current) - responsible for developing and implementing network solutions for personnel worldwide.
2001 - Present	NORAN Enterprises LLC - CEO; Property management, renovation, sales, and acquisition of over 30 residential properties.

At the foundation of A To Z Confidential Investigations, Inc. is one of the most widely accepted principles in management:

A team of talented professionals can provide better services than the most talented individual.

The managers and employees of A To Z Confidential Investigations form one of the most talented investigative teams in the state of Alabama.

We will continue to recruit talented team members to contribute to the services we provide.

Our talent base gives us a recruiting advantage.

This team of professionals is constantly striving to provide our clients with the highest levels of value, service, and satisfaction.